LTMA Launch Pad Session 16: Boomers and Best Interest – Moving beyond ‘comply’ to ‘live-by’ (Implemented Portfolios)

Is the fear of failing to meet regulatory compliance driving the right outcomes when it comes to ‘acting in a clients’ best interest’?

   Watch Promo

This is a recording of LTMA Launch Pad Session 16: Boomers and Best Interest – Moving beyond ‘comply’ to ‘live-by’:

Is the fear of failing to meet regulatory compliance driving the right outcomes when it comes to ‘acting in a clients’ best interest’?

Often in our conversations with advisers, we come across those who are struggling to deal with Best Interest Duty when it comes to providing investment advice.

But what if we were to approach our investment conversations with pre-retiree advice seekers from a completely different point of view, one where the issue of meeting Best Interest Duty completely resolves itself?

The IP team will delve into how changing the client conversation around investment preferences, values and goals, has the potential to transform the way you provide and deliver investment advice to those transitioning to and in retirement (whilst all the while, complying with Best Interest with ease).

This presentation will include a live case study – a role play between adviser (Phil) and client (Naomi).

This promises to be an intriguing and thought-provoking session for advisers, on a provocative topic. Come along and be challenged!

Session run by: Phil Pilgrim (Corporate Development Executive) and Naomi Christopher (National Manager – Marketing & Communications)

CPD Allocation – 0.75 Hours Client Care & Practice | 0.75 Hours Skills (ASIC)


Your Instructor


Phil Pilgrim & Naomi Christopher
Phil Pilgrim & Naomi Christopher

Phil Pilgrim

Corporate Development Executive

With over 20 years of financial services experience over a broad range of roles in advisory, consultancy, business development and as an advice practice owner and director, Phil is passionate about financial advice businesses.

He’s worked across both larger organizations (BT, AMP, CoFunds in UK) as well as start-ups (Your Welcome) and loves bringing innovative strategies into the organisations he works with to help them optimise their success.

His current position at Implemented Portfolios enables him to work with financial advice practices to help deliver business efficiency and focus more time on helping their clients achieve their best lives.

Naomi Christopher

National Manager- Marketing & Communications

Naomi’s career in Communications, Marketing, and Public Relations within financial services spans 11 years. Having a creative approach to communications and marketing has encouraged her to work alongside innovative businesses that allow her to push the envelope in order to increase brand awareness and achieve growth in unique and exciting ways.


Before Joining Implemented Portfolios as the National Marketing and Communications Manager, Naomi held similar roles at Midwinter Financial Services and SQM Research.


Course Curriculum



Frequently Asked Questions


When does the on demand Session start and finish?
The on demand session starts now and never ends! It is a completely self-paced online replay - you decide when you start and when you finish.
How long do I have access to the on demand session?
How does lifetime access sound? After enrolling, you have unlimited access to this on demand session for as long as you like - across any and all devices you own.
Will I get CPD points for this on demand session?
Absolutely... but you'll need to enrol in the school and provide us with your Full Name and email address + complete 100% of the "Course" including all LECTURES to qualify... the good news is when you complete the "Course" you will get your CPD certificate sent to you automatically. NB - CPD points only apply currently to Australian Financial Advisers

If you liked this session be sure to check out and 'enrol' in any of our other LTMA Launch Pad sessions as well.

Get started now!